Privacy Policy
North Iredell Sanitation, LLC
Effective Date: Last Updated 2/26/2025
North Iredell Sanitation, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our website, services, or interacting with us, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information from you when you:
- Sign up for services or make payments.
- Contact us for customer support.
- Opt-in for notifications via email or SMS.
- Use our website, which may involve the use of cookies and similar tracking technologies.
The information we collect may include:
- Name, address, phone number, and email address.
- Payment details processed through our third-party payment partner, Stripe.
- Service preferences and transaction history.
2. Use of Information
We use your information to:
- Provide and manage our waste collection and dumpster rental services.
- Process payments securely through Stripe.
- Send service-related notifications via email or SMS.
- Improve our website and customer experience through analytics and cookies.
3. Payment Processing
We use Stripe as our third-party payment processor. Your payment details are securely handled by Stripe, and we do not store your credit card information. Please refer to Stripe’s privacy policy for more details on their data handling practices: https://stripe.com/legal/privacy-center.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track usage patterns, and improve service delivery. Cookies may collect anonymous data such as browser type, pages visited, and session duration. By using our website, you consent to the use of cookies. You may adjust your browser settings to disable cookies; however, this may affect website functionality.
5. Communication via Email and SMS
By providing your contact information, you agree to receive service-related communications via email and/or SMS. These may include:
- Service reminders and schedule updates.
- Billing and payment notifications.
- Important company announcements.
You may opt out of non-essential communications at any time by replying STOP or UNSUBSCRIBE.
6. Sharing of Information (Mobile & Non-mobile)
We do not sell or rent your personal information. However, we may share information with:
- Service providers that assist in business operations (e.g., payment processors, IT support).
- Legal authorities if required by law or to protect our rights.
We do not share your mobile information with third parties for marketing purposes.
7. Data Protection & Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. The company implements strict access controls and regularly audits data access to ensure compliance with privacy standards. However, no method of transmission over the internet is 100% secure.
8. Your Rights and Choices
You may request access to or correction of your personal information. If you wish to delete your data or opt out of communications, please contact us at contact@northiredellsanitation.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
North Iredell Sanitation, LLC
PO BOX 37
Union Grove, NC 28689-0037
828-795-0593
Contact@northiredellsanitation.com
